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The Everon Customer Engagement Platform gives you vital insights to make better, more informed decisions and the power to act on your security system information.
Log InEveron eSuite helps businesses of all sizes streamline and manage their security programs with real-time data using a secure online portal.
Log InManage and monitor your access control and security systems conveniently and remotely with a cloud-based Brivo solution.
Everon provides reports and documents through BuildingReports™ as part of our streamlined inspection process, allowing you to easily share compliance information with the relevant authorities.
View invoices and schedule payments online quickly and easily using your account number and zip code.
Find answers to frequently asked questions about the Everon Customer Engagement Platform and eSuite Account Management.
Find answers to frequently asked questions about the Everon Customer Engagement Platform and eSuite Account Management.
Everon’s modern user interface and enhanced dashboards prioritize account and alarm data based on each organization’s individual preferences, so the most important information that requires customer action is displayed first. The platform retrieves and displays data quickly, with amplified mobile responsiveness for effective account management on-the-go.
Based entirely on customer-driven feedback, the Everon Customer Engagement Platform supports users with:
Everon also offers a host of self-service features previously accessible through eSuite, allowing users the convenience and flexibility to perform many administrative and critical account management tasks remotely, including the ability to:
Everon also allows users to interact with the service and installation process and pull critical reports, including the ability to:
Overall, Everon is built on action-driven dashboards that bring the most critical activity to the forefront, providing users with the valuable insights needed to make well-informed business decisions.
Current customers with eSuite accounts created prior to August 1, 2023, will continue to enjoy the eSuite experience with some enhanced functionality until the account is fully migrated to the Everon Customer Engagement Platform. The migration process will begin in early 2024.
All current Everon customers have complimentary access to a basic Everon account. Upon sign-up, they’ll be able to perform a number of self-service functions to be able to manage compatible systems remotely, free of charge. This includes the following capabilities:
Additional services, such as the ability to arm and disarm compatible systems remotely, add documents and images, as well as access to advanced reporting, alarm buffer, advanced call lists, and video services, are available for a small monthly fee. PIN management services and access to PIN automation and system status can also be added.
* Some services may require additional charges.
† Feature coming soon. Only available with compatible systems.
For existing eSuite customers who are migrating their accounts in 2024, users will be notified of their planned migration date and can expect not to have access to eSuite overnight on that date. The migration of data will likely take anywhere from two to 12 hours, depending on the size of the account, as data is moved from eSuite to the Everon Customer Engagement Platform. Once the migration is complete, users will log in with their existing eSuite credentials to access the new Everon experience.
We will continue to have links to log in to eSuite and the Everon Customer Engagement Platform on this page. Users will be able to select the relevant platform to log in.
Current eSuite users will receive an in-system notification of the migration when their date arrives. If you are a National Account customer, you may be contacted directly by our monitoring teams to coordinate migration dates with your assigned National Account team.
All existing settings and data will transition to the Everon Customer Engagement Platform. Location groups as they exist today will move to the new Location tags feature. All other data, including stored call lists, reports, subscriptions, and all other eSuite information, will transfer to Everon.
Our teams are focused on creating the most seamless transition possible for our current users from eSuite to the Everon Customer Engagement Platform. We aim to minimize customer disruptions, maintain the integrity of existing customer data during their migration, and provide training and customer onboarding, as well as ensure that customers have plenty of time to acclimate to the new experience.